Shipping policy

SHIPPING POLICY

LAST UPDATED: JULY 15, 2026

AT MAISON BODEL, EVERY ORDER IS CAREFULLY PREPARED BY HAND FROM OUR ATELIER IN FRANCE.

WE TAKE GREAT CARE IN THE PREPARATION, PACKAGING AND SHIPPING OF EVERY GARMENT.

ORDERS ARE GENERALLY PREPARED AND SHIPPED WITHIN 2 TO 5 BUSINESS DAYS AFTER PAYMENT HAS BEEN CONFIRMED.

DURING COLLECTION RELEASES, HOLIDAYS OR PERIODS OF HIGH DEMAND, PROCESSING TIMES MAY BE LONGER.

WE SHIP WORLDWIDE.

SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON YOUR DESTINATION AND THE SHIPPING METHOD SELECTED.

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL INCLUDING A TRACKING NUMBER, WHEN AVAILABLE.

DELIVERY TIMES ARE ESTIMATES ONLY AND MAY VARY DEPENDING ON THE DESTINATION COUNTRY, CUSTOMS PROCEDURES OR THE SHIPPING CARRIER.

MAISON BODEL CANNOT BE HELD RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS AUTHORITIES OR EVENTS BEYOND OUR CONTROL.

FOR INTERNATIONAL ORDERS, CUSTOMS DUTIES, IMPORT TAXES OR OTHER LOCAL FEES MAY APPLY.

THESE CHARGES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER.

PLEASE ENSURE THAT YOUR SHIPPING ADDRESS IS COMPLETE AND ACCURATE BEFORE PLACING YOUR ORDER.

MAISON BODEL CANNOT BE HELD RESPONSIBLE FOR ORDERS DELIVERED TO AN INCORRECT ADDRESS PROVIDED BY THE CUSTOMER.

IF YOUR PARCEL IS LOST OR ARRIVES DAMAGED, PLEASE CONTACT US AS SOON AS POSSIBLE AT:

WE WILL WORK WITH THE SHIPPING CARRIER TO FIND THE MOST APPROPRIATE SOLUTION.

FOR ANY QUESTIONS REGARDING SHIPPING OR DELIVERY:

MAISON BODEL

MAISONBODEL@ICLOUD.COM